Contact our team
Support is available if you have questions about your account, need help with withdrawals, face technical concerns, or want to share general feedback. Our team handles account-related issues, verification, payments, bonus activation and access to featured games. Reach out anytime and we will walk you through registration, KYC checks, deposits, bonus claims or troubleshooting. Use email, phone or live chat and we’ll respond promptly to keep your play running smoothly. Attach ID scans in account messages for quicker verifications today.
| Department | Contact |
|---|---|
| Customer support | [email protected] (account, withdrawals, technical help) |
| General enquiries | [email protected] (billing and general questions) |
| Affiliate enquiries | [email protected] (partner programmes and tracking) |
| Phone | +1 604 219 4382 (Canada support) |
| Working hours | Mon-Fri, 09:00-18:00 ET; live chat 24/7 |
Email Support
Email is our preferred contact method for detailed requests, account-related issues or any situation that requires documents or explanations. Please email [email protected] with a clear subject line, your account ID and current contact details. Including this information helps us respond faster and avoids delays when we need to verify identity or review attachments.
Contact Form
Response Time
Our support team aims to respond quickly. Most inquiries receive a reply within one business day. Simple questions such as account help or payment confirmations are usually handled faster, while verification checks, complex payout reviews or bonus disputes can take longer as we gather documents and liaise with payment partners. We’ll keep you updated throughout the process.
Feedback
Tell us what you think. Share feedback, suggestions, or ideas for improving the site and our offers - we read every message and use input to improve the service and user experience. Send a quick note via live chat or email at [email protected], and our team will review it carefully and follow up where needed.